Career Advice, Leadership, Management

How to use negative feedback to be a better leader

A few weeks ago, I gave constructive feedback to a colleague.  Although those types of conversations are never easy, the discussion went well. Looking back on our meeting, I attribute its success to my detailed pre-planning.

At the close of our meeting, I was feeling good about our time together, but then something unexpected happened: This employee said they had feedback for me. My colleague then shared two examples of when I had recently let them down. The feedback stung. While I had planned to give feedback, I certainly hadn’t planned to receive it. I was thrown off guard and immediately felt hurt because I could empathize with this person’s concerns. They were right — I could have handled a few things differently than I had.

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